Privacy Policy - 21 Shagun

Last Updated: January 2026

Welcome to 21 Shagun (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website www.21shagun.in (the “21shahun.in”), use our mobile application (the “21 Shagun”), visit our offline store in Jodhpur, Rajasthan, or otherwise interact with our services.

Your privacy is important to us, and we are committed to protecting the information you share with us in connection with your purchase of Rajasthani wedding accessories, including Bridal Poshak, Safa, ritual items and decorations.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide: This includes your name, email address, phone number, shipping/billing address, payment details (processed securely through our payment partners), and any communications you send us.
Transaction Information: Details about the products you purchase, order history, and preferences for items like Bridal Jewelry Sets, Groom Accessories, or Wedding Decor.
Automatically Collected Information: When you use our Website or App, we may collect data such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies. This helps us improve your online shopping experience.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To process and fulfill your orders for Rajasthani wedding accessories, including packing and shipping.
To communicate with you about your orders, provide customer support, and respond to your inquiries.
To personalize and improve your experience on our Website and App.
To send you promotional information about new products, offers, or events related to Rajasthani weddings, only if you have given us your consent to do so.
To comply with applicable laws and regulations.

3. Information Sharing and Disclosure

We value your trust. We do not sell your personal information. We may share your information only in the following limited circumstances:

With trusted third-party service providers who assist us in operating our business (e.g., payment gateways, delivery/logistics partners, IT services) under strict confidentiality agreements.
If required by law, such as to comply with a court order or legal process.
To protect the rights, property, or safety of 21 Shagun, our customers, or others.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

Access & Correction: You can request to access or update the personal information we hold about you.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email.
Cookie Preferences: Most web browsers allow you to control cookies through their settings.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, or alteration. However, no method of electronic transmission or storage is 100% secure.

6. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page occasionally.